After a power surge from an electrical storm, two technicians came to the house to assess the damage for the insurance claim. They plugged a voltmeter into some outlets. They didn't take any notes, no itemized list of damaged property, and left. They did not get in touch with our insurance company.
I followed up with Jason Fuchs, asking what was the status of the situation, and he said, "We did it in a way that we didn't have to charge you." I asked what that meant and if he had gotten in touch with our insurance company or even wrote a report. He was vague at that point. Then, I provided my insurance agent with his contact information and the public contact information for the company. They tried to reach them and never received a response. After three weeks of trying, we hired a different electrician who promptly achieved the task.
The only...
Andrew Thomas Moore gave Premier Restoration a
1 star Review
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