While their product has always been very good, the lack of professionalism, and client appreciation is beyond comprehension! I have worked with this company for many years, and unfortunately their customer appreciation culture has changed for the worst! Contracts do not get signed, insurances do not get updated, the repairs on liabilities take forever to schedule or correct, and all and all it has become a painful partnership. It is very disappointing as we like their products, and have tried very hard to hold on to this business relationship but their lack of respect for customer's needs and reasonable demands and accommodations has forced me to put this review. It is very frustrating, and disappointing to see that regardless of thousands and thousands of dollars in installing new gates or fencing, and the repairs over the course of more than 20 years, we have come to this,...
Mulholland Brand Replied:
Dear May,
We appreciate you highly.
Thank you for being a loyal customer for more than 23 years with 10s of projects accomplished for you and your company.
The problem got resolved, and we are happy it did.
This is an instance of us falling short due to an unassigned rep to work with May...
Mulholland Brand Replied:
Dear May,
We appreciate you highly.
Thank you for being a loyal customer for more than 23 years with 10s of projects accomplished for you and your company.
The problem got resolved, and we are happy it did.
This is an instance of us falling short due to an unassigned rep to work with May...
May D. gave Mulholland Brand a
1 star Review
Read more >