MASTER SERVICES, INC

Prompt service during a busy time of year. The person who inspected my chimney was great about explaining why various aspects of the inspection were relevant, and about explaining in detail the issues they found and how we might address them. Highly recommended.

Everything was great! They did an inspection that was prompt, courteous, and without trying to sell me something I didn't need. Would definitely recommend and will call them again when I need work done.

Masters Services has been able to fix every problem I've had. Amazing people and amazing customer service.

Victor and Charles couldn't have been more pleasant and professional if they tried! I'll be calling this company every year for my chimney services!

Scott & Jeff were awesome I'm very thankful I called to have the fireplace inspected, it's not in good shape at all, very thankful we hadn't started using this winter, it might not have ended well!
Thankful for Scott and Jeff's knowledge and wisdom shared probably saved us from having a house fire.

Thanks,
Beth Robertson

Very nice work. The technicians were prompt, friendly and courteous to me and respectful to the home. The only thing I'm not happy with is pricing. I had the initial inspection for $99.00 and they discovered an issue with the firebox brick liner. They couldn't clean the chimney until the liner was replaced. That's fine. I scheduled the replacement work for $700.00 and they did a nice job doing that. However, even spending $800.00 for inspection and replacement work they still insisted on charging an additional $30.00 to sweep the chimney at the same time they put in the new liner. While that represents a $20.00 discount off the regular $50.00 cleaning price, I find it a sad business practice. While I'm satisfied overall, I wouldn't recommend Masters Services based on this type of price gouging.

Response to whoever made the response to my review….Not only did I...

When they came out the first time, the chimney cap didn't fit. They took it back and re-built it and everything was fine on the second visit. They were very careful to make sure that their ladder didn't damage the rain gutter. I was very impressed that one man on the roof noticed that my American flag was not hanging right, and he went across the roof and straightened the flag.