MASTER SERVICES, INC

Just had Tim come out to inspect our chimney. Very professional and thorough. Our work and cleaning was quickly scheduled for next week. Lastly, it was an even greater pleasure having him as we discovered we were in the same Army unit together. Rakkasan!

Josh was absolutely great! He was full of knowledge, which he shared with me concerning the fireplace. He took his time and made sure I understood everything he was saying. Defiantly a five star individual !!

My 76 old mother called Master Services Inc to purchase gas fire logs. While on the call they recommended a chimney inspection which she agreed. She later received an appointment for installing the “gas logs” per the description of the appt and what she thought was getting installed. They did the chimney inspection then recommended she replace the entire chimney cap at $4k. That’s when she reached out to me for advice. I had her tell the inspector to call me. The inspector said the existing chimney is fine per code, but they always recommend upgrading if they see a reason. I declined the $4k chimney cap since not needed and said just to install the fire place logs. That’s when he told me they were on backorder for 3-6 months. They sold my 76 year old mother a $250 inspection plus tried to sell an entire chimney cap replacement for $4k before ever telling her the logs that she thought...

My 76 old mother called Master Services Inc to purchase gas fire logs. While on the call they recommended a chimney inspection which she agreed. She later received an appointment for installing the “gas logs” per the description of the appt and what she thought was getting installed. They did the chimney inspection then recommended she replace the entire chimney cap at $4k. That’s when she reached out to me for advice. I had her tell the inspector to call me. The inspector said the existing chimney is fine per code, but they always recommend upgrading if they see a reason. I declined the $4k chimney cap since not needed and said just to install the fire place logs. That’s when he told me they were on backorder for 3-6 months. They sold my 76 year old mother a $250 inspection plus an entire chimney cap replacement for $4k before ever telling her the logs that she thought she was...

Don was awesome super patient with us.