1030 Spring Villas Point Winter Springs, Florida 32708


 
8339956887
 
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Tom Whiteside

1/23/26

We were referred to Lotus behavioral for our teen daughter who had a dual diagnosis. We had high hopes for the program. On the second day they called us to get her. She was kicked out of the program. I asked if she was the first teenager that was kicked out of the program, they said, unfortunately it happens more than we like. We were disheartened, but we understood.
The problem we paid for 30 days of treatment upfront cash because they said that’s what we had to do with our insurance. The insurance paid them the agreed-upon price. Took months to get our money back and then they kept $1000.

The counselors in the place tried their best and I don’t have anything negative to say about them, but the marketing staff and the admin staff leave a lot to be desired. For that reason, I cannot recommend this place. There are many other centers in Florida please do your...

Lotus Behavioral Health Replied: Mr. Whiteside, thank you for voicing your concerns regarding your experience. We are here to try our best at making a difference with every family we meet. Unfortunately, not every kid we want to help will let us help them. We understand your frustration with the financial process as it may...
Lotus Behavioral Health Replied: Mr. Whiteside, thank you for voicing your concerns regarding your experience. We are here to try our best at making a difference with every family we meet. Unfortunately, not every kid we want to help will let us help them. We understand your frustration with the financial process as it may...

Tom Whiteside gave Lotus Behavioral Health a 1 star Review


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Candace McKay

1/23/26

Our daughter spent 10 weeks in inpatient at Lotus. From the first day, her care team was wonderful. The staff were supportive, compassionate and caring. One of her therapists was the best she has ever had. Our family was impressed with the dedication, skill set and kindness of staff at Lotus. It's never easy having a loved be placed in residential treatment, but we felt good, comfortable and supported having her there; knowing the treatment team was dedicated to helping her achieve success.

Our daughter gained multiple skills during her stay and I can honestly say she is doing better than she has in years.

Every single staff we encountered was kind, caring, helpful, compassionate and supportive. Lotus definitely has a dedicated team of professionals.

We highly recommend Lotus to any family struggling with what to do with their loved one.
...

Lotus Behavioral Health Replied: Candace, thank you so much for your kind words and for trusting Lotus with your daughter’s care. We are honored to have supported your family and are so glad to hear she gained valuable skills and is doing better. Your feedback means a great deal to our team. Wishing your family continued healing...
Lotus Behavioral Health Replied: Candace, thank you so much for your kind words and for trusting Lotus with your daughter’s care. We are honored to have supported your family and are so glad to hear she gained valuable skills and is doing better. Your feedback means a great deal to our team. Wishing your family continued healing...

Candace McKay gave Lotus Behavioral Health a 5 star Review


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1030 Spring Villas Point  Winter Springs,  Florida   32708

 
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