Tried to see this office but when I called to reschedule the appt the staff gave me a really hard time. People have chronic conditions and sometimes need to reschedule. I tried to reschedule 3 business days ahead of time so there should have been no reason to give me trouble. This is Terrible customer service so I just canceled the appt. This policy is a great way to fldrive away patients.
Lifestream Health Center Replied:
We will listen to the call recordings and use it as an opportunity for retraining. Agree that rescheduling with 3 days notice should be adequate notice for us and is not a violation of any of our policies. Thank you for your feedback.
Lifestream Health Center Replied:
We will listen to the call recordings and use it as an opportunity for retraining. Agree that rescheduling with 3 days notice should be adequate notice for us and is not a violation of any of our policies. Thank you for your feedback.
Kara Black gave Lifestream Health Center a
1 star Review
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