I want to start off by saying that Laura Kemp is an incredible therapist and she has nothing to do with this review. She's amazing.
Stay far away from this establishment. Please take my advise and find a center that cares about you and understand life happens and things come up.
#1 My husband missed his ONE appointment due to taking me to see my grandfather who was dying, and ended up dying that day. It was 9pm when I realized he had missed his appointment. I called the next day and they charged me $145 no show for not calling, and overdrafted my account. They said "If you would have called we could have helped you". My grandfather was DYING, and you think I'm thinking of calling? I asked if they'd do the one time thing of refunding us due to the nature of the emergency, and that I'd get them a letter from the hospital OR his death certificate, they did...
Lake Worth Counseling Replied:
Hello, I am sorry to hear we did not meet your overall expectations but appreciate that your time with Laura as your counselor was helpful! LWC has a strict attendance policy and if you simply do not show up for an appointment, a no-show fee is charged at the time of the missed appointment. This...
Lake Worth Counseling Replied:
Hello, I am sorry to hear we did not meet your overall expectations but appreciate that your time with Laura as your counselor was helpful! LWC has a strict attendance policy and if you simply do not show up for an appointment, a no-show fee is charged at the time of the missed appointment. This...