630 W Duarte rd , suite 206 Arcadia, CA 91006


 
626-684-2647
 
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4/21/25

This medical care service represents SCAN Classic that my mom has for insurance. We can only use them for 10 days total 4 hours per visit. We schedule them sparingly. Have had no luck with any communication or follow up. Sam D. The owner does not know how rude and unpleasant Denisse is. When I get off the phone does not give me a sense of comfort. We needed them today Saturday April 19th from 12:30 to 4:30. Very frustrating especially after I booked them on March 17th one month ago. NO FOLLOW UP, FOLLOW THROUGH AND NO COMMUNICATION WHATSOEVER. I will be once again reporting them to SCAN medical services. My mom’s in Hospice Care now, but we were really looking forward to just 4 hours respite care. No such luck or importance given by anyone at this service. SAM D. the owner needs a better system. This was the third time I talk to you about your coordinating staff and your...

Krista Care LLC Replied: Thank you for taking the time to share your concerns. First and foremost, I want to express my sincere apologies for the experience you and your mother had with our service. We take every review seriously, and I am personally looking into this matter to understand exactly what went wrong. A...
Krista Care LLC Replied: Thank you for taking the time to share your concerns. First and foremost, I want to express my sincere apologies for the experience you and your mother had with our service. We take every review seriously, and I am personally looking into this matter to understand exactly what went wrong. A...

LupEO gave Krista Care LLC a 1 star Review


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