60 E. 56th Street NEW YORK, New York 10022


 
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9/22/21

Dr. Denisse Serrano of Juva Skin & Laser permanently scarred me for life.

I had been experiencing breakout/rash on my chest so went to the Juva to have a dr check it out. I explained to Denisse that my skin was sensitive to biopsies and scars easily. However she decided to move forward with a biopsy from my chest. To my horror, she took a significant chunk of skin from the dead center of my décolletage. This shocked me as there were other less obvious areas of the rash she could have sampled from.

Sure enough, the biopsy turned into a eraser-sized pure white circle in the center of my chest (neckline level) that stands out very obviously from my natural skin tone. This is something i have to look at in the mirror with insecurity and frustration ever single day.

To make matters worse, Denisse had prescribed a topical steroid ream for the rash....

JUVA Skin & Laser Center Replied: Hi Hailey: We are sorry to hear that your experience wasn't good. We appreciate your feedback and take our customer reviews very seriously. Please call 212-688-5882 and ask to speak to Dominique, our Practice Manager, to discuss your experience.
JUVA Skin & Laser Center Replied: Hi Hailey: We are sorry to hear that your experience wasn't good. We appreciate your feedback and take our customer reviews very seriously. Please call 212-688-5882 and ask to speak to Dominique, our Practice Manager, to discuss your experience.

Hailey P gave JUVA Skin & Laser Center a 1 star Review


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9/05/21

PA Denisse Serrano is truly the best. I came across her work on instagram and I knew she was the only injector I wanted to touch my face. She really knows what shes doing when it comes to filler. I saw her for the first time in June for under-eye rejuvenation with filler, and she really did an amazing job. I had to go back for a few sessions, spaced 2 weeks apart, to get the results I wanted but she was very thorough and always made me feel comfortable. She even check up on me through instagram dms after my appointment and answered some questions I had about after care. I have genetic under eye bags that I have been self conscious of for my whole life and she helped me to feel more confident. I can’t thank her enough for that! If you’re interested in getting fillers and want a natural result, definitely book an appointment with Denisse, you won’t regret it! I’d recommend her to anyone!

JUVA Skin & Laser Center Replied: Hey Kayla We are glad you had such an amazing experience with Denisse. We appreciate you taking the time out to give her a 5-star rating. Sharing your experience is extremely helpful. We hope to see you again soon!
JUVA Skin & Laser Center Replied: Hey Kayla We are glad you had such an amazing experience with Denisse. We appreciate you taking the time out to give her a 5-star rating. Sharing your experience is extremely helpful. We hope to see you again soon!

Kayla Michelle gave JUVA Skin & Laser Center a 5 star Review


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