Dr. Denisse Serrano of Juva Skin & Laser permanently scarred me for life.
I had been experiencing breakout/rash on my chest so went to the Juva to have a dr check it out. I explained to Denisse that my skin was sensitive to biopsies and scars easily. However she decided to move forward with a biopsy from my chest. To my horror, she took a significant chunk of skin from the dead center of my décolletage. This shocked me as there were other less obvious areas of the rash she could have sampled from.
Sure enough, the biopsy turned into a eraser-sized pure white circle in the center of my chest (neckline level) that stands out very obviously from my natural skin tone. This is something i have to look at in the mirror with insecurity and frustration ever single day.
To make matters worse, Denisse had prescribed a topical steroid ream for the rash....
JUVA Skin & Laser Center Replied:
Hi Hailey:
We are sorry to hear that your experience wasn't good. We appreciate your feedback and take our customer reviews very seriously. Please call 212-688-5882 and ask to speak to Dominique, our Practice Manager, to discuss your experience.
JUVA Skin & Laser Center Replied:
Hi Hailey:
We are sorry to hear that your experience wasn't good. We appreciate your feedback and take our customer reviews very seriously. Please call 212-688-5882 and ask to speak to Dominique, our Practice Manager, to discuss your experience.
Hailey P gave JUVA Skin & Laser Center a
1 star Review
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