401 E Sonterra Blvd San Antonio, TX 78258


 
View Website
 
Contact Us

At James Warren Group, we're on a mission to serve our clients the best way we know how - through transparent communication and tailored approaches. Our goal is to help every client achieve great credit scores and accurate credit reports. We're committed to providing high-quality service, and we understand the importance of timely communication. For faster responses, feel free to email us at Team@JamesWarrenGroupInc.com with any questions.

10/16/24

What a scam. After charging me a ridiculous amount of money, all they did was clean up my old addresses and prior akas and called that a win. I asked several times for help and was transferred to a different agent. After speaking to Dylan, I was promised 2 additional free rounds, but that never happened. At this point I even considered continuing the service with one on one help. I was still charged for the credit monitoring (was also supposed to be free). After I emailed and called to cancel, I continued to be charged. I was then again promised it was refunded, however, no one could provide me the refund number from their system. I filed fraud charges with the Texas AG office, Better Business Bureau and with my bank. I also have retained an attorney for a refund. No one will call or email me back. DO NOT RECOMMEND

In response- how can I reach out if as I have stated, I...

JWG Credit Replied: We sincerely apologize for your negative experience, Erin. Your concerns are taken very seriously, and we understand your frustration. We will ensure that your comments reach the appropriate department to address the issue of communication and refunds. Please know that we are committed to...
JWG Credit Replied: We sincerely apologize for your negative experience, Erin. Your concerns are taken very seriously, and we understand your frustration. We will ensure that your comments reach the appropriate department to address the issue of communication and refunds. Please know that we are committed to...

Erin Wright gave JWG Credit a 1 star Review


Read more >

At James Warren Group, we're on a mission to serve our clients the best way we know how - through transparent communication and tailored approaches. Our goal is to help every client achieve great credit scores and accurate credit reports. We're committed to providing high-quality service, and we understand the importance of timely communication. For faster responses, feel free to email us at Team@JamesWarrenGroupInc.com with any questions.