After First American Home Warranty sent two different companies to repair my refrigerator. It took from June 9, 2020 until July 17, 2020 from other companies to say that the refrigerator was not repairable. After many phone call to the insurance company finally insight appliance came in and repaired what the other companies did not. So yes insight repair man Rafael made the repairs and in a very professional manner. Thank you insight appliance. 5 stars.