Our electric range's display panel was throwing an error, so I filed an issue with my warranty company. Being at the mercy of the warranty company's decision of a vendor is always nerve-racking, but I was pleasantly surprised to see I was assigned to Insight Appliance and their high review scores.
The next business day (oven went out on a Sunday), they promptly reached out and let me know they could be out by Thursday. A little later that day, Rafael reached out to gather some more information. That discussion led to the determination that a part was needed, and he ordered it right away. This was great because it got the process started a few days earlier, instead of having to wait for somebody to come out and then have to order the part anyway.
Once the part was in, another appointment was scheduled. Rafael was in and out, wore a mask throughout, and...
Kyle Miller gave Insight Appliance Repair a
5 star Review
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