2050 East Main Street Courtlandt Manor, NY 10567


 
914-737-6360
 
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Ophthalmology Practice Specializing in Glaucoma and Cataract Surgery

12/11/23

I had worst experience with Hudson Ophthalmology. First, the email they sent me to check in started out with a set of questions verifying my identity almost like I was calling my credit card company - no idea why they would do this. However, they sent me the link for the wrong patients check in so when asked the question of what address looks familiar and fill in your phone number of course neither were familiar. Called to get a new one sent, never received.

Once arriving on time for my appointment I was informed she was running late. Her definition of late was estimated at an hour and a half or more since there were 5 patients ahead of me sitting waiting. Unbelievable. No call to inform me of the situation, nothing.

Terrible practice, stay away.

Hudson Ophthalmology Replied: Your appointment was 2:00 pm. On that day, Imedicware electronic medical record ( EMR ) had was experiencing nationwide connectivity issues . Immediately upon arrival, you were greeted with this information and informed that despite potential delays everyone would be accommodated . Prior to...
Hudson Ophthalmology Replied: Your appointment was 2:00 pm. On that day, Imedicware electronic medical record ( EMR ) had was experiencing nationwide connectivity issues . Immediately upon arrival, you were greeted with this information and informed that despite potential delays everyone would be accommodated . Prior to...

Mike Witherell gave Hudson Ophthalmology a 1 star Review


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Ophthalmology Practice Specializing in Glaucoma and Cataract Surgery