The customer service rep (Dave) we spoke to was very knowledgeable and helpful. He explained how their system works and the products they offer. He did not try to upsell us on higher priced products. In fact, after he explained the differences in their systems, we ended up going with a lower cost system. We feel he listening to our needs and gave us suggestions that best suited our dog and property.
The installation process was very fast. We may have gotten lucky with an opening because they were able to install our system the next day after we called. We expected to wait a couple weeks for the install. We were so happy to be able to start using our new system right away. The installers were very fast and knowledgeable. They explained the process of how to successfully train our dog. It does take a few weeks and be consistent. We were so surprised how our dog responded to...
Hidden Fence of Minnesota Replied:
Hello Kelly, we are extremely grateful that you took the time to write this thoughtful review and shared your experience with others on social media. You as our customer are the most valuable asset we have and providing the absolute best customer service in our industry is our highest priority....
Hidden Fence of Minnesota Replied:
Hello Kelly, we are extremely grateful that you took the time to write this thoughtful review and shared your experience with others on social media. You as our customer are the most valuable asset we have and providing the absolute best customer service in our industry is our highest priority....
Kelly Fang gave Hidden Fence of Minnesota a
5 star Review
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