Hammonasset Ford, inc.

I couldn't be happier with my experience at Hammonasset Ford. James Filley's approach to car sales was very refreshing. I never felt pressured or rushed and he took the time to answer all my questions. I just LOVE my 2013 Ford Edge and I received a competitive price for my trade-in. I would definitely recommend James and I will seek him out when the time comes for my next vehicle purchase!

My wife and I were in the market for a new Ford Escape. Our experience started with a phone call from the Sales Manager (Steve) after we had submitted a quote request on-line the night before. That call got us in the door because we were at our area dealers in Milford & Hamden and then drove over 40 minutes to get up to Madison. I always do my homework before I buy new cars and they gave me the best deal out of all the area Ford Dealers (I'm convinced of that). James Filley was our sales consultant and he was knowledgable and respectful and everything you would expect out of a sales consultant. It is no shock to me that they were voted best CT dealership last year. They are a class act.

This place seems to have a lot of great reviews but my experience was far from that. I had a situation last week where I felt the service department was seriously misleading me on the nature of the repairs my vehicle needed. Luckily I got a second opinion and saved myself a lot of money.

As soon as we walked through the dealership doors we were cordially greeted by the receptionist. We were referred to Jim when we communicated to her that we were interested in purchasing a Focus.

Jim was very knowledgable about the product and was able to explain the main features and advantages of the vehicle .After viewing a car in the lot and taking it for a test drive we decided th purchase the car.

Jim was professional and courteous throughthe process. We will not hesitate to contact him when we are interested in purchasing another vehicle.

We would also like to recognize Guy for his work in arranging the finances and extended warranty for the vehicle He is an expert in his field.

Thank you again for the exceptional customer service. We will not hesitate to recommend your business to family and friends.
Mark and Kathy...

I picked up my new Ford F-150 yesterday and I am amazed at how flawlessly the entire purchase process went. I had worked with a number of salesmen at other dealerships during my search for a new truck but James Filley at Hammonasset Ford was by far the most informed and helpful. Working with Steve Mantilia and Guy French to finalize the pricing and financing was almost painless (spending money is never completely painless). During the delivery process, James spent close to an hour going over the various electronics and control systems on the truck to be sure I understood them. I hope his voice recovers from the strain of talking up at me for so long; I'm six-foot-seven and he is about five-foot-nothing!

All kidding aside, this was a totally positive experience and I would recommend the Hammonasset crew to anyone looking for a hassle free auto purchase. I will...