Bought new Focus ST in 2017, great experience with sales. Their parts and service department is some of the worst unprofessional service I've seen.
I ordered plastic fog light housing for passenger side. They mistakenly gave me the drivers. No problem, so I went to swap. I understand part number is different due to orientation of holes. They told me I had difference of over half what was originally paid. This makes completely no sense and just a way for hammonasset to bring in more money.
I've now re ordered from Monaco Ford for same price I paid initially. I will be buying another new car beginning 2021 and it will not be from hammonasset. I am also going elsewhere now for my maintenance.
Justin
Justin Shea gave Hammonasset Ford, inc. a
1 star Review
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