They did an amazing job fixing our credit. We cancelled after two years using this service in Dec 2018. Our issues are, we have been charged by subsidiary company’s for 1 1/2 years now. Funds that I can’t get back for services I never had access to. I spoke to Guiding Hands December of last year ( after realizing we were still being charged) she profusely apologized over and over again. She confirmed we would not he charged any longer. As of this month I am still being charged. I have been overcharged in excess of $1500 for cancelled services, I have never had access to. A couple months ago, I canceled some of these with my bank. However again being charged for LegalShield bc they change the amount from $19.99 a month to $19.95 to get through the bank block. So unethical!
I am also very intrigued how these company’s were able to get my new debit card number after I...
Guiding Hand Credit Service Replied:
We are surprised that you have been charged for that long and you would have not brought this to our attention earlier. We are sorry to hear about this; however, we have never continued to charge clients after they discontinued services with us. We show no record that we continued to charge you....
Guiding Hand Credit Service Replied:
We are surprised that you have been charged for that long and you would have not brought this to our attention earlier. We are sorry to hear about this; however, we have never continued to charge clients after they discontinued services with us. We show no record that we continued to charge you....
guy walker gave Guiding Hand Credit Service a
1 star Review
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