Franks Automotive Center inc

I took my car here once on the recommendation of a friend and never again. Four different brake lights came on in my car, VSC off, slippery, ABS and VSC trac. Charlie let me know that it was either a brake sensor or module. I asked how much to fix it and I was told it depended on how much I wanted to invest in the car since it was older. I was stunned by the response. He told me that if I wasn't bothered by the lights to just leave it go and it would be fine. I said ok, because I knew at that point I didn't want him working on my car. Then he said that it would be a $100. I was stunned again. I expected to pay for him telling me what was wrong with it but felt he should have told me up front that it was $100 whether it gets fixed or not.

Very friendly service. Definitely will be going back for our car needs.

Where do I begin with Franks Auto?
#1 They seem to be honest with their work unlike other shops I'll give them that.
#2 They take a lot longer than most shops but I would say finding good help has a lot to do with that, as they only had one mechanic in the shop.

On my first trip, I was getting a state inspection done, and they said they will call me when it's done. They called me and told me that my car is ready to be picked up and I arrived within 7 minutes of the phone call. I arrived at the shop and there was no one there at the shop. I asked the mechanic where the gentleman at the front desk was and he replied, "I'm not sure, he just left." Mind you, it is 92 degrees and humid on this day. And I can't even get into my car because the guy has my keys.
So you told me to come pick up my car, and then you proceed to leave the establishment. I...

Where do I begin with Franks Auto?
#1 They seem to be honest with their work unlike other shops I'll give them that.
#2 They take a lot longer than most shops but I would say finding good help has a lot to do with that, as they only had one mechanic in the shop.

On my first trip, I was getting a state inspection done, and they said they will call me when it's done. They called me and told me that my car is ready to be picked up and I arrived within 7 minutes of the phone call. I arrived at the shop and there was no one there at the shop. I asked the mechanic where the gentleman at the front desk was and he replied, "I'm not sure, he just left." Mind you, it is 92 degrees and humid on this day. And I can't even get into my car because the guy has my keys.
So you told me to come pick up my car, and then you proceed to leave the establishment. I...

Tried to get extra work out of inspection

Frank and his Dad are extremely reliable and experienced.

Any car trouble you have they will get to the bottom of and rectify.
The customer service is top notch.

You cannot find nicer people.

Franks is a great place! I went here because they have great reviews listed and everyone sure is right! They are friendly, reasonable,provide great service and fast!I have recommended them to everyone I know!

I cannot say enough good things about Franks!! I have been coming here for several years and I will continue to do so. I work nearby and was just adding a quart of oil to my car when I made a bonehead mistake, I knocked the oil cap deep into the bottom of the engine area. I gave them a call to see what my options were and they basically came right over to my place of work and helped me out!!! I am extremely happy and relieved. Thank you Franks!!!

Just got my Lexus back from these guys after having some exhaust work done. I'm happy with everything about the experienceThey e ven fixed an issue I had with my front bumper cover with no charge. I will be making another appointment shortly.