Fountain Hills ER & Medical Center

I unfortunately found myself in need of emergency medical attention recently. I decided to check in at Fountain Hills Medical Center after hearing multiple glowing reviews regarding the sparkling brand new facility, the stellar staff and truly unique emergency department experience offered there. Needless to say the friendly staff and state of the art facility exceeded expectations in all areas!!! From the quick check-in, to being expedited to a room where The physician promptly arrived at the bedside, to having an EKG and bloodwork initiated within minutes after arrival, with EKG results interpreted immediately. Surprisingly, IV fluids were not even halfway infused as I was being informed of my bloodwork results. Fortunately, my condition was stable enough for a discharge home and a follow-up with the cardiologist referral provided. I could not believe my visit was so seamless!!! I...

I have never felt so respected or listened to by an ER staff ever. Both the administrative side & medical practitioners go above and beyond for their patients!

I am updating my review. If I could give a higher rating I would. I received a call from the DR. Nit the billing company. Not only did they confirm bill was sent in error they confirmed it with an email. Went in for a head injury. Would be a 5 star but the billing is all messed. Not only did I receive a high bill but it's for more than what they billed my insurance. My insurance reason for what they didn't pay was amount more than what was allowed for out of network. And when you call the billing company you have to leave a voice mail. Let's see how long that call back takes.

I had an overall very good experience there. Everyone was very helpful and nice. There was a technical era with their billing department though, but they are taking care of that issue for me.

Amazing staff. Super quick and convenient. Made my son feel at ease getting stitches for the first time. Would go back with all my kids in a nanosecond

Great experience! Went in for IV Antibodies. Very professional, knowledgeable and no waiting.

All of the staff here are incredibly kind. They explain everything to you with empathy and patience. I don’t have a ton of experience to compare to, but they seem to progress more quickly than at the larger emergency departments. I would absolutely return here over going to one of the large hospitals for emergency care.

I had a really great experience at this place. New beautiful facility, got prompt attention when I arrived and was competently taken care of. I'm in the healthcare biz and have lots of experience dealing with doctors and other professionals. These guys/gals seem really committed to doing good work and helping patients have a positive experience.