I've had the opportunity to visit both the Primary Care and ER side of the house. Staff is friendly.
Primary Care side - Paula's name is still on the door but I haven't been assigned her when I've visited for my last 2 colds. Lisa was fine, but not as genuine as my visits with Paula. Paula listened and asked appropriate follow up questions (which is helpful because sometimes you forget all the things you want to say, or don't think that something that's bothering you is actually a symptom). Lisa was friendly but during my two visits with her she seemed rushed. Visit one may have been based off of my attitude when she walked in the door, but with my latest visit I still got the same vibe.
ER side - They aren't as busy as most ERs that you've been to, so you get seen fairly quickly. The staff is all professional. You feel cared for and 'seen'.
I've seen the...
Sharron Grzybowski gave Fountain Hills ER & Medical Center a
5 star Review
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