Florida Premium Rentacar

(Translated by Google) Excellent service; very clear and friendly

(Original)
Excelente servicio; muy claros y amables

Excellent customer service and personnel

Reallt disappointing to see people made a fool out of and their times being wasted. This place should shut down with immediate effect. The people working here are totally dishonest and use cheap ways to make money from consumers. Avoid this place at all costs.

Zero stars

Zero Stars prejudice people, false tricks and cheap tack ticks with lousy sales to attract people, then they fool them. Beware of this guy.

(Translated by Google) Very good car service, we loved it, we recommend it

(Original)
Muy buen servicio de autos nos encanto reconmendable

Because i cannot set 0 stars.

bad experience with this agency.
we have difficulty finding the agency. we had to wait more than an hour with 2 children, their shuffle to take us 10 minutes from the airport.
When we arrived, we still had to wait a long time to be picked up to get a car.
When we were picked up, we discovered extra fees not mentioned during the reservation, such as insurance or we had to add fees even though in our reservation the insurance was included in my reservation. see the note attach.
moreover when he brought us the car, it had no problems, scratches, weather seals which were loose, stains inside the car....and above all, the full tank of petrol was not there. not done and we had to wait for it to refuel.
all this without any excuses.

of course we had to take it, being with children and coming from the UK.

(Translated by Google) Very kind and honest. They look for the client's well-being and you can rest assured that the accounts are very clear and the prices are fair.

(Original)
Muy amables y honesto. Buscan el bienestar del cliente y estás tranquilo que las cuentas son muy claras y los precios justos.

(Translated by Google) THEY WANT TO CHARGE ME A CHARGE THAT DOES NOT APPLY. I GOT SUNPASS RELEASED AND THEY WANT TO CHARGE ME FOR THE TOLLS THEY PASSED, THEY ARE A DISASTER! DO NOT RENT

(Original)
ME QUIEREN COBRAR UN CARGO QUE NO CORRESPONDE. SAQUE SUNPASS LIBERADO Y ME QUIEREN COBRAR LOS PEAJES QUE PASARON, SON UN DESASTRE! NO ALQUILEN

I am absolutely outraged by my recent experience with Florida Premium Rentacar. I made a reservation through Kayak well in advance, with a confirmed price that seemed reasonable. However, upon arrival in Miami, I was hit with a slew of hidden fees and unexpected charges that inflated the cost to ten times the initial quote.

The company imposed exorbitant fees for insurance and other unspecified items, which were not disclosed upfront. This blatant lack of transparency and honesty left me without a car and completely ruined my plans. I feel cheated and utterly disappointed by this scam-like behavior. Florida Premium Rentacar's practices are deceptive and unacceptable. I strongly advise others to avoid this company at all costs.

This experience has made me lose trust in both Florida Premium Rentacar and Kayak. It is imperative that these companies practice...