Florida Premium Rentacar

(Translated by Google) I had to leave there without a car. But also the boy there stopped attending to me, and left. He turned off his computer and disappeared.

(Original)
Me tuve que ir de allí sin coche. Pero además el chico que allí había me dejó de atender, y se fue. Apagó su ordenador y desapareció.

(Translated by Google) Awful. There is a boy who serves very unpleasantly.

(Original)
Horrible. Hay un chico que atiende muy desagradable.

(Translated by Google) Scammers. We come for work, we trust them and they pick us up at the airport and take us to their office, they ask us for toll service and 15 dollars for the service in addition, we want comprehensive insurance and they don't have it, they all have very expensive franchises but none of them covers 100% in case of problems or accident, 2000 dollars and still it does not cover, 1000 and neither, and it goes from costing 45 dollars to more than 300 dollars for 2 days, and the moment we tell them that we prefer to lose the reservation, and that they keep the money, the person who serves us gets up and leaves, and does not speak to us again, I suppose because he could not scam us. The customer service is incredible, if it is yours the company will soon lose it and if it is a worker, the owner will be happy with this attitude. One of the most surprising things that...

(Translated by Google) Unfortunately, I was very disappointed by the original rental car provider Florida Premium Rentacar on Sunday, October 28th, 2024. Instead of the Ford Mustang convertible I had booked, I was offered a Toyota Camry (not a convertible, lower engine size) instead. The Mustang accidentally broke down the day before. An alternative carbiolet was not available.

Since the vehicle (Camry) did not have an internal navigation system nor did the Apple CarPlay function work, I could not use this alternative car (no navigation function). I couldn't be offered a second replacement vehicle until 4 p.m. local time. This was unacceptable.

For this reason, I then had to go to the Miami International Airport terminal to get a replacement vehicle from one of the major providers. At least this worked for Enterprise. I will never order a rental car from such...

(Translated by Google) We rented last month, no problems, excellent service and response. No surprises. We were very satisfied!

(Original)
Alquilamos el mes pasado, ningún problema, excelente atención y respuesta. Sin sorpresas. Quedamos muy satisfechos!

(Translated by Google) Excellent service. Recommended 100% José Colmenares and Carlos are very friendly and helpful

(Original)
Excelente servicio. Recomendado 100% José Colmenares y Carlos son muy amables y serviciales

(Translated by Google) The prices are different from those offered in the initial quote, the values ​​change at the time of booking.

(Original)
Los precios son diferentes a los ofrecidos en la cotización inicial, cambian los valores al momento de reservar.

COMPLETE SCAM - avoid! They quote one price and then quadruple it in the office with bogus “mandatory” fees. We booked the car for $55 and in the office they said it will cost $235. We left and got a car at Thrifty with no hassle for $80. DO NOT TRUST THEM.

(Translated by Google) The service was very good, the car was very good and the price too.

(Original)
El servicio fue muy bueno, el carro muy bueno y el precio también