5 Guys recently did R&R on my single story house. They tore out and installed new underlayment, replaced bad plywood, replaced flashings, and replaced unusable tile etc. The price point was reasonable and their sales rep/estimator Sam was wonderful to work with and very quick to respond in detail to all my inquiries. Their project manager, Joel, was friendly and also really easy to work with and worked to resolve any issues we had on with the project.
Only reason I give this less than 5 stars is because there were some quality issues that I had to call out. The major one was leaving red tile covered in red chalk on my roof that was openly visible from the street. It looked very obvious. I had to get them tear out that entire patch and replace it. Other issues was a chipped fascia board and nail holes going through the soffit/eaves exposed plywood vs into the roof...
Five Guys Roofing & Air Replied:
Thank you so much for the detailed and thoughtful feedback. We truly appreciate you taking the time to share your experience and for trusting us with the R&R on your home.
We’re very glad to hear that Sam and Joel took great care of you throughout the project—they’re both dedicated to...
Five Guys Roofing & Air Replied:
Thank you so much for the detailed and thoughtful feedback. We truly appreciate you taking the time to share your experience and for trusting us with the R&R on your home.
We’re very glad to hear that Sam and Joel took great care of you throughout the project—they’re both dedicated to...
Tanner F. gave Five Guys Roofing & Air a
4 star Review
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