Deck Helmet

First impressions are lasting impressions! Made an appointment for an estimate a week in advance. Waited 2 hours beyond the scheduled appointment time to contact their toll free number. A very nice person from the call center attempted to find out a status. After waiting about
15 minutes, she responded that my appointment wass confirmed and someone will call me... 4 hours later... krickets! No call, no email! You would think the company would show so respect and have the common courtesy to contact the "potential" customer! Unfortunate, but will be crossing them off my list. BBB will get my review/thoughts!

The initial appointment was rescheduled a couple of times for miscommunication and follow through on Deck Helmet's side. However, once they came, the quote and all that was included, the workers and completed job were great! We are very happy with our deck! It's only been 1 week so time will tell the actual quality and sturdiness in the changing climate. We're hopeful though!

Very pleased with the trex resurfacing of our deck by Deck Helmet. Easy to work with & quick service. No problems at all.

Used Deck Helmet to repair and seal wooden deck. They touted the warranty, but when the deck paint began peeling, they offered some paint and a paint brush. That was three months ago. To date, and after 5 follow-up emails to them, nothing. No paint or replies. Do not recommend this company.

After confirming appointment for estimate, waited entire two hour time window with no courtesy call or offer to reschedule. As a follow-up, technician on phone was rude and hung up on me. No integrity and poor business practices.

Deck Helmet replaced my existing deck with Trex. Competitive pricing, quick to respond, and quick to get the project completed.

Deck Helmet came in on time and under budget - we had a completely new deck in two days. We had them come first for an estimate and looked at two other companies - we went back to them for a price match and now have a gorgeous deck. Highly recommend.