Deck Helmet

The subcontractor did a shoddy job of replacing our deck surface with Trex, poorly replaced the stairs with no two stairs the same size or properly aligned. They spray painted the framework and verticals, as well as the gardens, the water features, and the stone patio that were under and around the deck and stairs before removing the deck planks. Instead of then putting the credit card thick coating of white paint on all the vertical and perimeter wooden pieces, they installed the Trex! They then just touched up the paint work which got on the Trex. Complaints to Deck Helmet were ignored.

I didn't love Deck Helmet because the composite started peeling off after a few years. With a 10-year warrantee, I figured they'd just come out and redo it. Since I don't have the original paperwork, they totally ghosted me. No return emails or calls. I should have paid the extra money and just gotten a new deck. It's been about 7 years and the deck looks horrible.

Deck was completed in record time, and overall, the deck looks good. However, some gaps needed be painted at the base of the deck and my husband and I have been getting the round around for a week now, eventhough appointments were made two days in a row. We are still waiting for completion and we are very disappointed and dissatisfied with their lack of communication.
Very poor customer relations.

I didn’t get one but two decks made by deck helmet. I am happy and satisfied with the results.

good value and quality. they tried hard to get us a good deal.

Process was easy and was kept informed during the process

Great company to work with!

Mike thinks you should try Deck Helmet