Looking for a contractor to powerwash and stain my deck, making a few alterations to the steps during the process, and had the worst experience with Deck Helmet.
I did an online scheduling 5/13 at 8:35pm for a rep to come today to discuss my project. Since that time, 40 hours later, I've received 6 phone calls, 2 emails and 2 texts to confirm my appointment or to discuss the project (even though I gave a brief description). Last phone call, he told me he was looking at my property via satellite right this minute and quoted me a price. I asked where the rep that was supposed to be here by 1:00 was, wouldn't boots on the ground be a more accurate estimate and a face to face with the client not knowing exactly what I need for the step changes? How can an estimate be given? He said, "This job will probably need an architect." I said, "Absolutely it won't." He...
Lisa Smith gave Deck Helmet a
1 star Review
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