Dark and loud

A week ago, I took my car in to get a ceramic tint and a brow on my windshield. All was fine until I picked it up when I noticed my windshield was cracked from the midsection running to both sides (6-8" on each side). I made Allan/Robert (he went by both names) aware of this and he claimed that it was already like that when I dropped it off. Why would I get a brow if I knew the windshield was cracked? The following day I called to get an update on the issue, I spoke with Gio (he had inspected my car when I dropped it off) and he did not remember seeing it cracked when I dropped it off. I later spoke with Allan/Robert over the phone and he told me "If you are expecting us to pay for the windshield we are not." I understand that at this point we will be going back and forth on who could be at fault, but I am most frustrated with the manner in which Allan/Robert handled...

Don’t get anything installed here!! They said the install should only take a couple of hours. I was there for 7 hours.

While they were incorrectly installing a stereo I bought from them, they damaged my vehicle in the process. They had the old radio and their tools sitting directly on my dash. My dash and trim was scratched beyond repair.

I took my vehicle to Sound Quest in El Paso, TX. They showed me how Dark and Loud had completely wired the stereo incorrectly. In addition, Dark and Loud charged me $125.00 for a module they said I needed that would allow me to continue to use my steering wheel controls. They said the one I had was outdated, and it didn’t work with new stereos.

Sound Quest said that that is not correct because a module that is already working on the vehicle steering control will work with any stereo. They also showed me a...

(Translated by Google) Good service

(Original)
Buen servicio

They explained everything very well and ensure all my needs were taken care of. I highly recommend them for Tint.

(Translated by Google) Good fast service

(Original)
Buen servicio rápido

Ok