Complete Flood Restoration

Really had a bad situation, had my sewer back up through half of my house. This company was fast to respond and very detailed oriented, made sure very step was taken to sure my house was properly sanitized and dried out, even after the adjuster was saying that it really wasn't a BIG DEAL and we didn't to take all these steps. Alex met the adjuster and showed him with thermal imaging camera the extent of the damage and educated him on the health risk and liability if he didn't allow the proper steps to be taken. I am so grateful I had him on my side.

Plastic pipe connection in the wall for the refrigerator water line cracked so we had a steady geyser of water flowing in the kitchen, kitchen pantry, and master bedroom closet (shares a wall with the kitchen). Found Complete Flood Restoration via Google search and called early in the morning the next day (after the plumber repaired the leak) and spoke to Eric the owner who said he and another employee could be at our house in less than 1 hour. Eric was so sympathetic to our plight (plumber and carpet restoration cost was less than our insurance deductible so we were paying for everything), that he included 2 additional blowers at no cost (after we agreed to pay for 2 blowers and a dehumidifier to be used in the master bedroom closet, carpeting/padding, and dry wall) for the dry wall behind the refrigerator and pantry dry wall. Eric also allowed all of the equipment to remain on our...

Thank you Eric. You came and saved our place from the mess that occurred when the broken pipe leaked into our living room. Thank you for all that you did. We will use you for any future water damage, and refer you to any of our friends or clients.

Normally dont leave reviews but really am impressed about the help I received from Raul. Very knowledgeable about the repair process and dealing with the insurance adjusters.
He helped get alot repairs covered that they originally said they weren't going to cover. Thanks for getting my house back together again.

RePost:
After my initial post, Lisa immediately reached out to me. She assured me that the company would do whatever they could to make me a satisfied customer. Lisa and Gilbert worked directly and closely with me until all services were completed to my approval. I am immensely appreciative of their customer relations and willingness to fix the previous issues. I believe one contributing problem for me was that I was not home most of the time services were being done. As long as the customer is assertive and on top of the rebuilding services, I whole heartedly recommend Complete Flood Restoration. Thank you Lisa and Gilbert!

Initial Post:
There have been very positive experiences and very negative experiences so far.
Sammy and his crew that performed the water mitigation were outstanding. I had no issues with them and Sammy earned my confidence.
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Alex Sandoval was absolutely amazing. He was kind, courteous, and very professional. He answered any questions I had. I would recommend complete flood restoration to any one. We called on a Sunday and they were the only company willing to come out that night.

I want to say thank you to Eric with Complete Flood and his team. He was prompt, professional and did a great job! I have a motto with my own company...”Simply Done Right”. The job he did for me was “Simply Done Right”! Thank you Eric!

An amazing company is Complete Clean Flood Restoration. We had a huge problem with one of our pipes broke and water went everywhere. I mean everywhere... the kitchen, living room, and master bedroom. We called a restoration company who immediate came to look into the issue. Talk about fast service, but they came within the hour. They were able to stop the problem, and within 5 days, we had new carpet and our whole place was back to normal. Thank you Erik, and team

Amazing company to work with, highly recommend using them for any of your restoration needs!

All of my interactions with Eric have been nothing less than exceptional . Eric is an expert in his field of expertise and his quality of work speaks to his unfailing work ethic and passion to continually deliver top tier service . In times of trouble it's good to know that there are people in this line of business who are sincerely interested in the well being of those that they service . It's more than a dollar for him. 10/10 I'm referring Eric Everytime ! In addition to that I am the leader of a ministry called Unashamed Soldiers . We commit to servicing the community in whatever capacity. Feeding the homeless, praying for the community, outreach and evangelism. Eric has committed to partnering with us on multiple occasions and heavily assisted in the work that we are doing in the community . That alone speaks to his noble character and heart for the people