Edited to add after owner response:
It is correct that there were many emails initially as we set up services. I expressed that I am a mom who works full time and emailing during nap time is best. Making that statement now to make it appear that communication is appropriate when in actuality, the issue was communication when there were concerns identified after cleanings had started, is being deceitful. Additionally, noting that our family had a discounted rate as discussed due to the requested services/rooms being cleaned (or lack thereof) and then determining that due to this agreed upon rate means that this allows for no discussion or resolution of concerns of the actual cleanings is poor business practice. I hope others note that you are stating that if you “give others a deal” they will just have to be satisfied with the results, even if that means subpar cleaning. My...
Clean Bee Home Services Replied:
Hi Shannon, Thank you for taking the time to leave us a review. I apologize that this was your experience with our company. That is never what we want any of our clients to experience. We do work very hard to communicate with our customers, but at the end of the day, sometimes we do fail at...
Clean Bee Home Services Replied:
Hi Shannon, Thank you for taking the time to leave us a review. I apologize that this was your experience with our company. That is never what we want any of our clients to experience. We do work very hard to communicate with our customers, but at the end of the day, sometimes we do fail at...
Shannon Sullivan gave Clean Bee Home Services a
1 star Review
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