We called around 11:30am on New Years Eve to see if they had any reservation availability. We were transferred to a manager who gave us a 7:30pm reservation. When we got to the restaurant we were informed that they couldn't find the reservation. They offered us a seat at the bar beside the sushi area. We took it as our only option. I definitely wasn't expecting to sit at a bar for dinner. It was fairly uncomfortable there is a lot of "traffic " near the sushi station. On this visit the food was just so so. Our waitress was good even though she had had some excitement prior to us coming in. Overall an unpleasant experience.
Chubby Trout Replied:
Hi Kim, I’m sorry that your reservation was misplaced. That doesn’t happen very often, but it was a busy night and a lot of things were going on as you said we hope you’ll come back and visit us again. I know from your comments that you know we can do a much better job than that we appreciate...
Chubby Trout Replied:
Hi Kim, I’m sorry that your reservation was misplaced. That doesn’t happen very often, but it was a busy night and a lot of things were going on as you said we hope you’ll come back and visit us again. I know from your comments that you know we can do a much better job than that we appreciate...