Blue Pools Forever

Their one technician Vinney is so rude that I had to tell him to leave my property and he is the reason I am no longer using this company. Our pool had been taking in water and we had to drain air out of the system to prime the pump every 1-2 hours for a week. When Vinny the technician finally showed up, he had a horrible attitude because I didn't take his word that he had "fixed" our problem by priming the pump. I asked him to show me what he had done, because we had been priming it for days. He basically yelled at me because there were leaves in the interior basket that he had to clean out and that was the only reason there was air in the pump. When I asked him what the course of action would be if that didn't solve the problem - he was extremely belligerent, condescending, disrespectful, and actually argued with me telling me there was no reason, he fixed the problem and...

I purchased a new home with a pool and Blue Pools Forever had done the pool inspection prior to the purchase. The inspection claimed about $1400 of repairs were needed. No problem. We closed on the house and I contacted BPF to do the repairs. It should have been a warning when David didn’t show up to go over the repairs with me. When I finally got him to meet me the $1400 estimate turned into $5000. Unfortunately for me, I trusted this guy and got taken. Fine, they took me for a new control panel with Wi-Fi and I can control it with my phone. I went for all the bells and whistles so that’s on me. But the repairs that were going to be done in a couple days took over 5 weeks and my pool still does not operate like it should. I cannot use all the features without tripping a breaker. The blower for the spa had to be replaced during the repairs even though it worked fine before BPF did...

Unfortunately so far didn't start good. Someone was going to call me in 20 minutes to give me availability spots, I'm still waiting a day after and when I call, seems someone disconnects my call.

They are consistently excellent in managing my pool and equipment. When they started servicing my pool, I was struggling with algae and sediment. They resolved both issues quickly, and the water has been crystal clear since.

I was fortunate enough to come across Blue Pools Forever when doing a Google search for "the best pool cleaning company in Woodlands". As a first time pool owner, I didn't think the pool company I was previously using was doing a thorough job, or anything at all for that matter. From the moment I called and spoke with Luisa, I knew I had discovered gold! I explained my concerns to her and she decided to send out the manager, David, to perform the first cleaning and analysis. He had discovered that my filter had never been cleaned, the jets in the pool we not functioning correctly, and the tiles needed special attention. Once the first cleaning was completed, my pool sparkled, and, remained clean for an entire week, which was a first. Today, the technician assigned to my home came and cleaned my pool. He did an amazing job as well and am excited to have him here each week! To...

There were some initial scheduling issues but they were very apologetic and corrected the issue. They personally called to make the issue right. After several months of using their services I have to say I am happy with the service provided and the job they do. They are very knowledgeable about pool care and are proud of the work they do. Everyone I've encountered has been very professional and courteous and do not mind explaining what they are doing and why they are doing it

We moved to Spring permanently in September 2016 and have been bouncing through bad pool companies year after years. A year ago we were lucky to hire Blue Pools Forever to service our pool. And we now have an amazing pool year round, going on our 1 year anniversary with them.

From the owners to the pool guy, everybody is professional and prompt and one sentence you will hear from David is: How can I make you happy?

I would recommend this company to anybody.

We recently became customers of Blue Pools Forever. The service and attention this company has given me is outstanding. Customer service at its best!! We had issues with our setting up our timer and Elija was patient and gave me an expert tip over the phone the got our pool timer working perfectly.

Luisa has also been wonderful to work with and also provides the customer service we were looking for in a pool company. We moved here from NJ and we're looking for a pool company that would give us the same type of service we had up north ,we found that company with Blue Pools Forever!