When we came back after months of being away, the power was off due to a faulty circuit board. Since it was a Saturday could not get them on the phone to fix the problem. When we hired someone else for the fix, black rock would not compensate us for our time or money. Saying we did not give them a chance to fix the problem. Stay away from these homes. Made with the cheapest material and things go wrong immediately. Still dealing with a overly sensitive fire alarm.
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Blackrock Homes Replied:
Mr. Shaw- we apologize for the inconvenience with the faulty breaker to your kitchen circuit, and certainly understand your eagerness to get it fixed. However, Blackrock Homes needs to be in control of the warranty process, so please contact us, prior to hiring outside contractors, during your...
Blackrock Homes Replied:
Mr. Shaw- we apologize for the inconvenience with the faulty breaker to your kitchen circuit, and certainly understand your eagerness to get it fixed. However, Blackrock Homes needs to be in control of the warranty process, so please contact us, prior to hiring outside contractors, during your...
Adrian Shaw gave Blackrock Homes a
1 star Review