Big Orange Mobility, Inc.

Instead of relying on Disney, Sea World, or Kennedy Space Center wheelchairs we rented from Big Orange for our entire vacation! Their price was extremely reasonable!! The wheelchair (in perfect condition) was waiting for us at our hotel when we arrived and was picked up after our use. We had piece of mind our entire trip knowing we had the wheelchair for our every use!

Big Orange Ripoff

Came to Orlando with my father who needed to be off his feet due to medical reasons. The scooter was so large that it didn't fit in our fan. (we found out after the second day of phone tag that they brought us a larger one than we requested, hence our difficulty)

We drove it all of 8 feet, and about 5 minutes our first day: to the van and back into the hotel. Immediately called to say, "Hey, it's way to big. We are going to just rent in the parks. Please come get it." Seems like a reasonable request, yes?

The woman we spoke to with customer service immediately began giving my parents the run-around. Why didn't we want it? (We told them already) Did we want another one? (We didn't) They'd have to get back about the chair issues.

Day two. Chair is still here, at the hotel, unused. The same woman speaks with...

Big Orange Mobility made my mother's vacation amazing. I will definitely use them again.

* WONDERFUL SERVICE * I was 100% pleased Big Orange Mobility and will definitely use them again when I'm in the Orlando area !!! We rented 2 of their transportable scooters during the holidays 2017. They even delivered them for us on Christmas Eve ! The young man that brought them could not have been more pleasant and patient. He took the time to show us how to break them down, then he stood by while WE put them back together, then made sure we could take them apart ourselves and repeat. He did not leave us, until he was sure we felt comfortable and confident in what we were doing. He assured us more than once, that if we ever had questions, or needed ANY thing at all, we shouldn't hesitate to call and someone would be happy to assist. I was ready for this part of the trip to be a hassle - but everything went perfectly smooth and every staff member I had contact with (in person...

We are new at this wheelchair thing but I have to tell you the staff are wonderful and very knowledgeable. They made this whole experience feel good. The chairs themselves are less than a year old , and they break down very easily as we were shown what to do. Thank you Irene and the other gentleman who assisted us for your kindness it is very appreciated

had a great experience with Big Orange Mobility, Inc.

We rented a scooter and cooler combo from Big Orange Mobility this summer in July for my mom to enjoy our Disney Vacation. She really loved the Go Go Elite 4 wheel scooter and requested it along with the cooler for our Thanksgiving Disney Trip. She said that the scooter had great power and was very easy to maneuver in and out of tight spaces. I just reserved one for her for Thanksgiving. You cannot go wrong with Big Orange Mobility. Their customer service is to be commended in a world where customer service is now almost obsolete. We will always use Big Orange Mobility for our scooter needs when vacationing in the Orlando area. My mom said that having a scooter really helped her fully enjoy Disney and the cooler was a life saver that allowed us to enjoy cool fresh fruit and water on scorching hot summer days at the parks.

This company is amazing. Due to neuropathy in my feet I needed a scooter for our week long trip to Disney. Miss Irene were very helpful and accommodating when I called her on the way to Disney to say I had given her the wrong date of drop-off and pick-up. They changed the dates with no extra charge and the scooter was delivered on-time and in prefect working order. During the course of the week I had an accident with the scooter. Thankfully I had purchased insurance and was covered completely. Everyone and everything was handled in a professional manner. Thank you so much for making my Disney trip enjoyable. I HIGHLY recommend this company!!!!

I can't speak more highly of this company. I own a couple of scooters but I needed a third for another visiting relative. They were so accommodating for pick up and drop off. All the staff were so friendly. I will definitely use them again. I actually am going to look at purchasing another scooter from them in the near future because of my experience renting with them.

So far very helpful. Will let you know after using the scooter in September.