3279 Oxford Drive Kissimmee, FL 34746


 
407-845-9855
 
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deborah demes

7/06/18

Had very good service ordering it. And then it wss delivered. Ww had two. After 1st day 1 started running funny starting and stopping. Mine had trim piece hanging off. And sounded like a frog wss in it. The driver was made aware of this issue twice. Still don't know if it was documented had to replace other one. Time out of our VACATION. piece had to be removed because it was dangerous. They told us to tape it. Like im going on vaction wit gorrilla tape. Then they dont show up at pick up time. They promised a 3 day credut havent seen it yet.

I wss told i was getting a new one at time i placed order. Do they not service thrse when then come in? We sre furious how we were handled. At one point they disconnected. Spent over half an hour on phone. Will not use them again. Seats are very uncomfortable. I read all these really stellsr reviews. Glad someone got service.

Big Orange Mobility, Inc. Replied: Mrs Demes, we apologize for any inconvenience you may have had with the scooters. All of our scooters are replaced after 18 months of service and they go through testing/inspection every time they are returned. However, we know they are machines and can malfunction. I am very disappointed...
Big Orange Mobility, Inc. Replied: Mrs Demes, we apologize for any inconvenience you may have had with the scooters. All of our scooters are replaced after 18 months of service and they go through testing/inspection every time they are returned. However, we know they are machines and can malfunction. I am very disappointed...

deborah demes gave Big Orange Mobility, Inc. a 1 star Review


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