Big Orange Mobility, Inc.

Wheelchair failed, so rented a scooter whilst big orange repaired my chair, thanks

Firstly they are now based in oxford drive, but its the same team.

I dealt with Greg who was great.

My electric wheelchair had damaged its power cable to battery getting smashed into a rental car, no cars with hoists available for rental that I’ve found yet.

Greg arranged for me to rent one of their 3 wheel GoGo scooters, it was fine, just obviously not as comfy as my Foldawheel plus wheelchair but it got me mobile for the Disney parks.

They ordered the part to repair my chair whilst I hired the scooter. First day of hire the scooter failed within 2 hours of use, battery failure i think. So why 5 stars you are asking? Because within 40 minutes a member of the big orange team met me in Hollywood studios to swap out my faulty scooter with a...

Horrible Service!!! Owner Is Rude & Inconsiderate...

So far, I couldn't ask for more! I was able to reserve and pay online easily, rent within less than 24 hours and staff made sure to honor the requested pick up time. Polite, professional and priced perfectly 😎

Used to be my go to place for scooters, but this past visit showed me they were more worried about getting my money then keeping me as a loyal customer. I rent from them for about a week at a time at least 4 times a year, and had issues with my scooter twice this visit. Had to leave disney and go back to the resort to get it replaced which cost me a day ticket. Spoke to customer service which said they would refund 2 days and give me a 3 day free rental next time. Of course not what happens! Manager called, who wasn’t very pleasant and told me she would give me one day back. Then I was going to leave early called moved up the pick up date by 2 days and she wouldn’t refund me that either! Customer service is awesome, but I will never rent from them again. They apparently don’t appreciate loyalty, and I will give my money to another scooter place!

Sold a used mobility chair

Just Great / Son los mejores.

Took my Uncle here to buy a used Scooter/Chair for his wife to take aboard. The service and staff was just amazing, and the price was unmatched in the Orlando area. They even gave a super deal on new batteries and made sure to teach him how to put it in the vehicle.

Buenos precios, los empleados son excelente.

thinks you should try Big Orange Mobility, Inc.

Professional and courteous employees. Very helpful

Excellent customer service!! I have been calling around trying to find a scooter that would fit in a car that I could also get a sun canopy that has access to the parks in case anything went wrong. Not only did this place meet all our needs but Kerri was very sweet and patient with me and all my questions. If the scooter is as great as the customer service I would highly recommend this place.

Extremely helpful staff. Electric scooters better and less expensive than the ones you rent in the parks