What I'd like to know is why this company allows managers to harass the elderly & yell at them as if they were 20 year olds breaking all kinds of laws when these tenants don't bother anyone & follow rules. The manager doesn't know the word compassion. She has the secretary trained to not give out any information about whom the managers Supervisor is,no name no number,no address. She rudely puts the person on hold tells the manager & then all of sudden the manager is on the phone pretending like she's the nicest person in the world 🤮. Why would you allow this type of treatment to the elderly? You should be ashamed to leave such a hateful person work as a manager at Wood Ridge Homes.
Barkan Management Company Inc. Replied:
Thank you for sharing this, and we're sorry it has taken us so long to respond. Every resident deserves to be treated with patience and respect, and what you've described is not the standard we hold our team to. We also want to make sure residents can always reach someone above the site manager...
Barkan Management Company Inc. Replied:
Thank you for sharing this, and we're sorry it has taken us so long to respond. Every resident deserves to be treated with patience and respect, and what you've described is not the standard we hold our team to. We also want to make sure residents can always reach someone above the site manager...