9122 linksvue Drive KNOXVILLE, TN 37922


 
8657765990
 
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3/11/22

11/14/21

If you want your loved one to receive the wrong medication, not be monitored to take the medication (and potentially overdose on something when they choose to take it all at once), if you don't want nurses to come when your loved one calls, if you'd rather the staff have a dance party in the middle of the night rather than take care of your loved one, if you want inconsistent covid rules (where you must be vaxxed and masked but construction workers and others do not in order to enter the building), then by all means go here.

The owner Mari has no business running these Autumn care facilities. Complete incompetence.

Part of the issue with the staff is that they are paid on the low end of healthcare salaries. Some nurses have been quality, but they leave because they know how ill-managed this place is.

Save your loved one, look elsewhere.
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Autumn Care Assisted Living Replied: During the last five years that we cared for your family, you never brought to our attention any of the concerns outlined in the above review. We understand that the discharge of your loved one from our community is the motivating factor behind this retaliatory review. But rest assured that we...
Autumn Care Assisted Living Replied: During the last five years that we cared for your family, you never brought to our attention any of the concerns outlined in the above review. We understand that the discharge of your loved one from our community is the motivating factor behind this retaliatory review. But rest assured that we...

Ashley Christina gave Autumn Care Assisted Living a 1 star Review


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8/06/21

7/21/21

6/16/21

6/03/21

A few days ago, I tried to navigate Autumn Care's poorly constructed website to make my father and I an appointment to meet with Mari at the Karns facility. There was no local phone number, the locations tab listed Pathways memory care as a location, and no information about the staff. I booked an online tour and I received an email from Autumn Care confirming that appointment. The email also said nothing about the fact that the facility was under construction. This should have been my first clue.

Upon arriving there was no signage showing how to enter the building. Finally, a woman sitting in a car told us how to enter through a side porch area. No one greeted us so we walked down a hallway looking for someone who worked there. Finally, a staff member led us to an office to wait. Then we found out that Mari (the Owner) was not even there and apparently claimed...

Autumn Care Assisted Living Replied: We’re very sorry that you found that your experience did not meet your expectations. We try to make sure our customers are happy the first-time, because we value your business, so we apologize for any inconvenience or distress caused. Rose Corray, Concierge.
Autumn Care Assisted Living Replied: We’re very sorry that you found that your experience did not meet your expectations. We try to make sure our customers are happy the first-time, because we value your business, so we apologize for any inconvenience or distress caused. Rose Corray, Concierge.

Kim Pruitt gave Autumn Care Assisted Living a 1 star Review


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5/10/21

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