I started off trying to get my 12 year old, 17 kw Generac generator repaired. Randall made 3 visits and was able to finally get it started, but it would not run consistently for me. I'm not sure exactly what is wrong, but I need a reliable generator for my 10-miles off-grid home to supplement my solar power system and to pump water. I have a gasoline-powered auxiliary gen set that I used when the propane Generac was off line.
After a total period of about 10 weeks without a propane generator, two fine gents came out and installed a new 14 kW Kohler generator that is the largest unit they will warranty for off-grid use. It serves my needs just fine and they took only about half a day to install it.
The Kohler unit works great and is somewhat quieter and more energy efficient than my old Generac.
I still intend to get that repaired, but Randall is apparently the only...
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