Used them years ago and the service was great! Fixed my pool leaks. Trying to give them business again with my new home but they are too good for it. At least the coordinator Tracy did not want my business. Her tone was very cold. She did not work with me at all when it comes to scheduling. Obviously too busy for me. I would understand if they are really too busy but she should at least sound friendly and apologetic. However, she sounded indifferent and did not want to do business with me at all. Then I won't be your client as you wish! Sorry American Leak Detection, you are probably a good company but you have bad employee like Tracy. You are losing your business because of her.
American Leak Detection Replied:
Hi Mary,
We apologize to hear your poor experience with the representative when attempting to make an appointment for service. There is not a representative named Tracy in our office, but we would be happy to assist you and rectify your experience.
We would like to get you in contact with the...
American Leak Detection Replied:
Hi Mary,
We apologize to hear your poor experience with the representative when attempting to make an appointment for service. There is not a representative named Tracy in our office, but we would be happy to assist you and rectify your experience.
We would like to get you in contact with the...
Mary Johnson gave American Leak Detection a
1 star Review
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