Overall positive. Their sales rep, Devon McClory, was excellent to work with. I am having a little trouble getting a response from the project coordinator, Paul. Shortly after my new roof was installed I went up there and noticed some of the tiles had lifted. I emailed the Admin on Sept. 6th and received a response the same day cc'ing Paul. I assumed Paul would follow up but after a week I replied, asking Paul if he anticipated getting it fixed this year or in the spring. It is now Sept. 25th and I am still waiting for some communication from Paul. Even if he doesn't have anything to tell me just an acknowledgement that he received my email would be nice.
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Advanced Level Roofing Calgary Replied:
Thank you for taking the time to share your feedback about your recent roofing project. We appreciate your input and are committed to ensuring that your experience with us meets your expectations. We sincerely apologize for the delay and communication issues you've encountered, our team will...
Advanced Level Roofing Calgary Replied:
Thank you for taking the time to share your feedback about your recent roofing project. We appreciate your input and are committed to ensuring that your experience with us meets your expectations. We sincerely apologize for the delay and communication issues you've encountered, our team will...
Vincent van der Ploeg gave Advanced Level Roofing Calgary a
4 star Review