911 Restoration

I would not recommend calling this business or using this business at all terrible experience.They did dry my house out and tear my cabinets out and put all my stuff in a storage pod. They were not going to replace the rotten floors they were just going to tile and carpet over them and leave the mold and mildew up under the house. So I chose not to go with them for the build back, at which point they were going to return the pod which had their lock on the door I called them to come and remove their lock so that I could get my possessions out of the pod. Which they did and only gave me 1 hour to remove all of my things from the pod and figure out where to put them because all of the floors in my house had to be ripped out.

I had a pipe burst in the ceiling and it quickly collapsed since it happened at night and they quickly came the next morning after I called. It took awhile for the whole process of cleaning up and restoring (a whole summer) but once they were done, the ceiling looks brand new ! However, some stains were left on my carpet and walls from the paints and repairing, and my biggest issue was how I cannot use my ceiling fan anymore because they didn’t fix it to the ceiling after I asked them multiple times if they can do it. It’s just very unstable now. I can live with the conditions, but their service wasn’t perfect.

I experienced Covid-19 in January and was looking for a company that could clean & sanitize my home. 911-Restoration provided this service & I am forever grateful for making this choice. I highly recommend this company and all the services they provide.
Thank You 911 Restoration!!

911 was very responsive and thorough in removing water and moisture after a kitchen sink water heater flooded our kitchen. The agent who responded was very knowledgeable, honest, and transparent in handling our issue. He even came on weekends to check out the cleanup. We were impressed with the quality of 911's work.

Gary LOVED 911 Restoration

911 Restoration was quick to respond and able to assess the water damage to my home quickly. They set to work immediately and we're very thorough in monitoring the progress of my house drying out, which I might add, took days. Tim was exceptionally helpful in taking control of all the many details of moisture levels, packing and moving furniture. His crew was top-notch. Because of their professionalism and knowledgeable expertise, I was able to relax in a highly difficult situation. I would confidently recommend their services.

911 Restoration got a great recommendation by Lynn