Marc Edwards

10/31/23

The company was responsive and the moving crew was very professional. My only disappointment came from a couple additional fees. I was certainly told about the TV box fee and mattress cover fee up front. (That’s not my gripe)
Once my televisions and mattresses were delivered they were unpacked and the boxes and mattress covers I paid for were taken by the movers. In all fairness, maybe I missed the fact that I would not own the tv boxes or mattress covers after the move was completed, but if that were the case I feel like the company should simply charge a “rental” fee, since I only used those items for a couple hours with a price that better reflects the time of usage, which I would’ve been completely fine with, instead of the fee I was charged as if I would have purchased them myself and would’ve been able to keep as these items are being stored in a garage for the foreseeable...

Wirks Moving & Storage Replied: Thank you for sharing your experience with us Marc, we are happy to hear that your moving crew was professional and the company was responsive to your needs. We appreciate your feedback regarding the additional fees and the issue with the TV boxes and mattress cover, and we apologize for any...
Wirks Moving & Storage Replied: Thank you for sharing your experience with us Marc, we are happy to hear that your moving crew was professional and the company was responsive to your needs. We appreciate your feedback regarding the additional fees and the issue with the TV boxes and mattress cover, and we apologize for any...

Marc Edwards gave Wirks Moving & Storage a 5 star Review


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