I've been getting knee injections and, occasional, fluid aspiration from the back of my knee for ten years or so. Physician Assistant, Renee Ray, has been great. She is personable, efficient and always helpful. I feel grateful to have access to Whole Health and would highly recommend them.
Comment on the 4 star review...
The one thing I find frustrating about this facility is often when I try to make an appointment I can't speak to a person and get automatically passed to leave a message. In that circumstance I never get a call back from the facility.
After being persistent, Zack has (finally) helped me a couple of times and he's been terrific...going the extra mile. I do hope Whole Health gets this situation resolved so patient's aren't left waiting to speak to someone to make an appointment for days.
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Whole Health Orthopedic Institute Replied:
Thank you for your feedback, Joy. We take all of these comments very seriously and while we were definitely understaffed in the reception area previously, have hired two additional staff members to answer your appointment requests. We also will be implementing our Patient Portal in the new year...
Whole Health Orthopedic Institute Replied:
Thank you for your feedback, Joy. We take all of these comments very seriously and while we were definitely understaffed in the reception area previously, have hired two additional staff members to answer your appointment requests. We also will be implementing our Patient Portal in the new year...
Joy M gave Whole Health Orthopedic Institute a
4 star Review