Technician Sergio showed up on time and immediately started the thorough inspection. He explained the results to me in detail and also answered several questions I had regarding concerns. I like how significant items to be repaired are in red and minor adjustments that are not safety issues are in blue on the report. The report was easy to understand and very detailed.
Sergio was professional, polite, and knowledgeable and even answered additional questions days after the inspection.
-- susan C