I can't say enough positive things about Waypoint and their leadership team. They were very professional, thorough, and met my very tight deadline for inspection. Once I received the report I was pleasantly surprised at the detail presented to me regarding the potential "red flags", it allowed me a bit more negotiation power. At the end, upon the second day of my move in all of my upstairs plumbing backed up! I called Waypoint not understanding how this could occur -- they told me no worries that it may be covered under my inspection warranty. When the plumber arrived he told me there was no way ANY inspection company could have uncovered the issue as it was twenty feet into the sewage system -- upon submittal of my invoice to Waypoint <within the hour> I received a phone call from the President himself confirming that they would cover my plumbing bill! I can't say enough positive things about Waypoint. They are courteous, prompt, and certainly take the worry out of becoming a home owner. Thank you again!
-- Carolyn S