7114 Vesuvio Place Boynton Beach, FL 33437


 
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Our professional home inspections help our clients make an educated decision when purchasing their new home. Let us be the company to complete your home inspection. Waypoint Property Inspection's clients are from Boca Raton to Jupiter to Miami to Coral Springs to Port Saint Lucie to Wellington to Boynton Beach and the surrounding areas. They will all attest that they have received the service and inspection quality expected from Waypoint Property Inspection.

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C

3/15/18

While James was excellent at performing the inspection, when I originally discussed the issue with Cathy and it was right at the 60 day mark , the original inspection on the mobile home that I had done fell thru because the home was in probate which we did not find out until 3 days before closing. Cathy spoke with someone on the phone and came back to me and said that because it was right at the 60 day and the second inspection was on a mobile home trailer as well that they would extend a $50 discount, for which I stated that I had already paid the $329 online that she then verified. I asked how that would be handle and she said they would adjust it once the funds cleared. After the inspection was completed I received a email to connect to my report that then stated that I had to pay $279 for the report for which I called the office and they cleared it up. A few days later on the 11/21 Cathy called me to verify everything with the inspection was ok and I stated yes, but asked about the $50 credit. She did not remember the circumstance andput me on hold while she consulted with someone. A few minutes later she came back on the phone and stated that Mark said there would not be a discount because it was over the 60 days and one was a trailer while the other was a single family home. I stated that they were both mobile homes but that not to bother I would just make sure to get the word out about how I was treated.
I must say that I really don't care about the $50 because it was not that much, but for you organization to go back on their commitment was inexcusable as I am a professional IT Manager with a lot of web experience and a lot of contacts. If you were not going to extend the discount you should not have stated you would to begin with. I guess about the only thing that I need to hear at this point is a personal apology from Mark himself.

Charles M gave Waypoint Property Inspections East, LLC a 1 star Review

 
7114 Vesuvio Place  Boynton Beach,  FL   33437

 
Call Us
 
View Website
 
Contact Us

Our professional home inspections help our clients make an educated decision when purchasing their new home. Let us be the company to complete your home inspection. Waypoint Property Inspection's clients are from Boca Raton to Jupiter to Miami to Coral Springs to Port Saint Lucie to Wellington to Boynton Beach and the surrounding areas. They will all attest that they have received the service and inspection quality expected from Waypoint Property Inspection.

This business profile is powered by SoTellUs. SoTellUs gets your Five Star customer reviews on sites like Google, Facebook, Yelp, BBB, and 100's of other review sites. Video reviews builds consumer trust and confidence. Your customers are looking for five star Google reviews, Facebook reviews, Yelp reviews, BBB reviews, and other 5 star reviews. SoTellUs will give your business the podium you need to share these amazing five star reviews.

Learn more about SoTellUs