Great experience over all especially with the duchess high tea, only negative comment is the waitress lied to me saying the tip wasn’t included when it was a party of 7 guests. It’s not good customer service to lie to me in my face. I contacted the manager but he didn’t return my call.
Vienna Cafe and Bistro Replied:
Ruby,
Thank you for your feedback. We're delighted to hear you enjoyed the Duchess High Tea and had a great experience overall. However, we're deeply sorry about the misunderstanding regarding the tip and for the lack of response from our manager. This is not the standard of service we strive...
Vienna Cafe and Bistro Replied:
Ruby,
Thank you for your feedback. We're delighted to hear you enjoyed the Duchess High Tea and had a great experience overall. However, we're deeply sorry about the misunderstanding regarding the tip and for the lack of response from our manager. This is not the standard of service we strive...
Ruby Quintero gave Vienna Cafe and Bistro a
4 star Review
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