I have been with Veritas Legal Plan for a little over 8 (eight) months. Before calls started coming to my cell phone, I was told what to expect and how to handle those calls, which was a big help.
I worked with a very nice young women in Southern California, to whom I would send my daily calls logs and screen shots, if I made a mistake she would either call me or email me and let me know what my mistake was so that I could correct it. I enjoyed working with her and she always returned my calls as soon as possible and she was always upbeat on the phone.
I also have contact with Mark out of Florida, I include him in my emails and he either calls me or emails me to let know he has received the emails and that they have gone into my file.
I am very happy with the ways things are going.
-- Carol A