Booking the move went smoothly. Very smoothly. Everyone was very helpful and thorough.
The movers were also exceptional. George is a Gem.
My only complaint is, I still had things that needed to be loaded onto the truck but, the movers were in a hurry to get back to the location because the managers were leaving. The next day, I spoke with Michael , telling him, I needed to grab the remains objects and get them there. He advised, closing time was 4:30. I started calling at 3:00pm to let him know I’d be there before closing. No answer.
When I was, finally able to contact him at 3:45, I was told, the facility would be closed at 4:00.
I had to pay for another storage unit in Covington.
Very upsetting.
Two Men and a Truck Lawrenceville Replied:
Thank you for your review, Denise! We’re glad to hear that your booking went smoothly and our team, especially George, provided exceptional service. We appreciate your feedback about the timing and will use it to improve our communication in the future.