I am sooo late in posting this and for that I apologize. In February, I had a major sewage backup into my master bath and bedroom. Kudos to Skeen Plumbing for coming out to handle the plumbing issue and for calling Turnkey Restoration to handle the clean up, sanitizing and remediation. By 9 pm on the day they were called, the entire bathroom was cleaned and sanitized and the drying machines were in place. Nan Lyles with Turnkey oversaw most of the operations and kept me apprised every step of the way. Oh, I neglected to mention the initial damage occurred 12 days after I’d had knee surgery & I was unable to do anything myself. While taking care of my initial problem, Turnkey discovered that there were roots growing up the outside of the toilet’s plumbing pipe. The plumber took care of that, but Turnkey and their equipment helped identify the problem. Turnkey replaced the flooring in the master bathroom, bedroom and closet. Nan was extremely helpful in walking me through the process and in providing all of the paperwork needed for me to file a claim with my homeowner’s insurance - a tremendous benefit in and of itself!Also, since when it rains, it pours, my dishwasher sprang a leak due to a dried out hose, flooding my kitchen - Turnkey to the rescue! The hose was repaired and damage to the drywall on the garage wall necessary to get to the hose was patched & painted. It looks better than it did before! Since they had done such a terrific job, I asked them to replace the flooring throughout the rest of my house and again they did an excellent job. Each of their employees with whom I interacted during the entire process was courteous, professional, knowledgeable and so very accommodating - which was especially important since I was recuperating from knee surgery during almost all of this time. If you ever need work done, I highly recommend Turnkey Restoration and their people and their work. I know I’ll be calling them again! Thank you, Nan and all of the folks at Turnkey Restoration!
Gwen B gave Turnkey Restoration a 5 star Review on Facebook